Their normal solutions are We are going to refund with no even comprehending what consumer is dealing with and 2nd we reorder item in your case but that should be offered in future deliver slot which would be a single whole working day. Therefore you order some thing and await two times for just a mistake by them.
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See discussion · bigbasket @bigbasket_com 9h Replying to @LiveFromALounge We are going to certainly ahead your feed-back for the respective staff and ensure we get important measures to prevent these incidents in close to foreseeable future.
Deliberately seeking to fool consumers. I positioned order 2 days back as well as the shipping and delivery man contacted me only once to verify my deal with. He was only a society far from me and he mentioned he couldn’t find my address and left for one more location without even informing me. Then i contacted customer care and so they explained to he simply cannot appear now so rescheduled my purchase to subsequent day early morning slot and i obtained confirmation information that I'd get my grocery in early morning slot. Upcoming working day i waited overall working day but no phone no phrase from them, infact i attempted to Speak to them However they no response and then later past night time in some way phone matured to buyer care and they said they misplaced get so would swap and buy and have it shipped following day night slot !
Watch discussion · bigbasket @bigbasket_com 8h Replying more info to @LiveFromALounge We tried achieving you in your registered Call data. Having said that, there was no response from you. Kindly let's know your practical time or alternate mobile variety.
Bigbasket obtained Delyver in June 2015 for an undisclosed quantity. Delyver was an internet based grocery store and its specialty was utilizing nearby suppliers to provide groceries to individuals[nine]
Watch discussion · bigbasket @bigbasket_com 7h Replying to @kunalsen7684 We tried out achieving you on your own registered Get in touch with facts. Nonetheless, there was no reaction from you. Kindly let's know your effortless time or alternate cell selection.
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Their conventional answers are we will refund without having even knowledge what client is experiencing and 2nd we reorder product for you personally but that can be available in up coming supply slot which might be just one comprehensive day. Therefore you get some thing and watch for 2 days for a error by them.
Watch conversation · bigbasket @bigbasket_com 7h Replying to @baba27189 We have been sorry to Have you ever upset. Kindly short us on the issue combined with the get aspects by means of DM, we will Verify and should help out appropriately.
Confined selection: I necessary a specific brand name of milk products, couldn’t uncover it on Large Basket. As well wanted a certain brand name of cookies, could not uncover.
Watch conversation · bigbasket @bigbasket_com 8h Replying to @TanuuKunal Thanks for sharing your specifics. We're acquiring this checked and will get back again to you shortly with the update. Kindly spare us some time.
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Taurian Virus Their time slots are never encourage for us given that you have to wait a single while working day for delivery. Then they have got Categorical which they say two hour shipping and delivery but what you would like just isn't readily available for express. A number of times gained wrong orders, and today they want me to attend yet another excess day for an buy which they misplaced.